Frequently Asked Questions (FAQs)

Are your sessions in-person or virtual?

All of my sessions are virtual and take place over Zoom.

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What if I’m not sure after the first session whether I want to purchase a package?
No problem! You can pay for the first session individually, and if you decide to continue with a package, we’ll apply what you’ve already paid toward the package. You’ll still receive the discount.

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What if I book a package at my first session and then decide not to continue?
If you change your mind within the first 30 days, I’ll refund the remainder of the package. The first session will be charged as an individual session, and the balance will be refunded. After 30 days, I no longer offer refunds. However, you can transfer your package to someone else, provided we both agree it’s a good arrangement. I’m always happy to discuss any refund requests, and you’ll always be treated fairly and respectfully.

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Do you accept insurance?
Unfortunately, I no longer accept insurance. While I am a licensed therapist, as a Pain Resilience Coach I’m not covered under insurance, whether in or out of network. That said, some clients have successfully used their Health Savings Accounts (HSA) to pay by check or card.

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How do we continue after the first package of sessions?
Many clients choose to book another package after completing the first one, as regular sessions often lead to meaningful progress over time. We can rebook the same package or discuss your current needs and create a custom package with similar or greater savings. If you prefer, you can continue with individual sessions, but please note that discounts are only available with the packages.